Systems not available

Incident Report for Nitrobox

Resolved

This incident has been resolved.

Posted Oct 13, 2023 - 22:32 CEST

Update

The webportal component is back in operation

Posted Oct 13, 2023 - 20:08 CEST

Update

We are continuing to monitor for any further issues.

Posted Oct 13, 2023 - 19:30 CEST

Monitoring

All system and consistency checks were successfully completed. The system is being prepared for operation.

Posted Oct 13, 2023 - 18:44 CEST

Update

The underlying problem has been solved. In the next step, various system and data consistency checks are carried out.

Posted Oct 13, 2023 - 15:40 CEST

Identified

The problem with one of our databases has been identified and immediate action has been taken. Fixes are currently being implemented.

Posted Oct 13, 2023 - 09:22 CEST

Investigating

Our systems are experiencing unexpected problems. Investigations are ongoing.

Posted Oct 12, 2023 - 16:48 CEST

This incident affected: API and Webportal.