Archiving temporarily not available

Incident Report for Nitrobox

Resolved

The incident has been resolved.

Posted Jan 11, 2024 - 15:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 11, 2024 - 14:25 CET

Identified

We are in communication with our archiving provider and are working on a fix.

The partial outage affects the retrieval of all documents stored at the certified archiving provider.

Posted Jan 11, 2024 - 13:44 CET

This incident affected: API and Webportal.